Cinemora Shipping Policy
Last Updated: 03/29/2026
At Cinemora, we are committed to delivering your order as quickly and efficiently as possible.
Shipping Locations
We currently offer free shipping to:
- Canada
- United States
- United Kingdom
- Germany
- France
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Please note that orders cannot be canceled or modified once they have been processed.
Shipping Time
Estimated delivery times:
- Canada & United States: 7–13 business days
- United Kingdom, Germany, France: 7–12 business days
Shipping times are estimates and may vary due to factors outside of our control.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email. Please allow a few days for tracking updates to appear.
Delays
Cinemora is not responsible for shipping delays caused by:
- Courier issues
- Customs processing
- Weather or unforeseen circumstances
Incorrect Address
Customers are responsible for entering the correct shipping address at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
Cinemora is not liable for packages that are marked as delivered by the shipping carrier. If your package is lost or stolen, please contact the carrier directly.
Customs & Duties
International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.